Satisfaction Guarantee

Terms and Conditions

  • Should you not be fully satisfied with your purchase, and wish to receive a refund, then you have the possibility to return the SmartGhar Branded Items to the office of SmartGhar, stating that you would like a ‘SmartGhar money back guarantee’ refund.
  • In taking up this special offer, you have agreed to the following terms and conditions:
  1. Upon provision of (a copy of) your original receipt, we will either issue you with a refund (minus 10% as restocking fee) or a replacement of equal value to the original. Please note that bank statements will not be accepted.
  2. You must provide (a copy of) your original receipt.
  3. Any (shipping) costs for the SmartGhar Branded Product’s purchase or return will be incurred at the customer’s expense.
  4. SmartGhar will not refund any shipping costs.
  5. No more than 3 items per person may be returned.
  6. Any product damaged as a result of external factors, e.g. due to bad handling by the customer, are not covered by this return policy.
  • SmartGhar reserves the right to unilaterally amend, suspend, or terminate this policy, or, in the event of policy abuse, exclude customers from its application.

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